What’s new?
In XProtect Smart Client 2025 R1
Additional settings for export of combined files in media player format
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Format and layout types for how the exported video is played. It is possible to include timestamps and camera names as overlays. See Media player format settings—combined file.
Addition of text and images into the same view item
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Before, you could only add text or an image to a view item. Now, you can add both. See Add a text and an image to a view.
Support for more flexible use of joystick buttons.
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If your device's manufacturer has configured buttons for key-sequence support and the action you have chosen for the button supports it, you can leave the parameter field empty in the Settings window. See Button setup: Parameter.
Print-and-pin-posters
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We are introducing a new type of guide to our XProtect Smart Client users. A print-and-pin poster is a one-page poster designed for print that includes an infographic and a short step-by-step description. All print-and-pin posters include a QR code that enables you to watch a related eLearning video. Print-and-pin posters are available for viewing and searching for videos. In addition, we have created a series of export print-and-pin posters that show how to export in different scenarios and all export formats.
In XProtect Smart Client 2024 R2
Restructuring of the user assistance
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The presentation of the user assistance has been restructured to better address the different roles and tasks that XProtect Smart Client users have. The restructuring continues for the next several releases. For this release, the sections Viewing video and working with views and Creating views have been expanded and focus on describing all the benefits and ways of solving tasks related to these goals.
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Smart maps are now available in all versions of Milestone XProtect VMS. You can only use Google Maps, Bing Maps, and CAD file overlays in some versions.
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The Map Migration Tool has been added to help the process of switching from the traditional maps functionality to smart maps. Use this tool for guided assistance to add overlays and devices.
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When you search for people in XProtect Smart Client, you can now search for, for example, the color of people's hair and clothes, the type of pattern on their clothes, types of facial hair, and more. When you search for vehicles, there have also been some updates to give you more search options, such as, type of vehicle.
XProtect Access
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The way you select to show or hide access request notifications has been updated.
In XProtect Smart Client 2024 R1
Installation of the user assistance
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Previously, when you installed XProtect Smart Client, the user assistance was also installed and available after running the installer. With this update, the user assistance is no longer part of the software installation, but you can install the user assistance separately. See Install the XProtect Smart Client user assistance for offline use.
Exporting video sequences
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When you export video sequences in media player format, you can now export the video sequences as an individual file (containing a single video sequence) or as a combined file (containing multiple, combined video sequences.)
The Fundamentals section has been updated with the following content:
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Important XProtect VMS concepts.
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Solving typical tasks.
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Learning how to use XProtect Smart Client.
New Deploying and logging in section
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All existing content about installing, upgrading, minimum requirements, licensing, logging in to XProtect Smart Client, and the initial customization of your XProtect Smart Client installation now exists in the new Deploying and logging in section.
In XProtect Smart Client 2023 R3
Multiple views tabs:
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You can create as many tabs with views as you want in XProtect Smart Client’s main window and in detached windows. Tabs with views are named after the selected view.
Restore windows and tabs at login:
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Improved functionality and descriptions. See Restore windows and tabs when logging in and Define to restore windows and tabs when logging in.
Adding, deleting, or editing devices on smart map:
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You can add and enable output devices the same way as input devices. See Devices on a smart map.
Adding, deleting, or editing custom overlays on smart map:
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In Shapefiles, you can add fill- and line colors to make your shapefiles look sharper. See Make areas in shapefiles more visible (smart map).
In XProtect Smart Client 2023 R2
Redesign of the main timeline:
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Documentation about the main timeline has been updated to reflect the redesign. See also The main timeline.
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To optimize the display for viewing video, two new features for hiding the main timeline during inactivity have been added. See Hide the main timeline.
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The documentation for the different configuration options for the timelines has been updated. See Configuration options for timelines.
Two new guides for specific audiences:
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A XProtect Smart Client getting started guide aimed at new users.
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A XProtect Smart Client – Player quick guide aimed at operators and authorities or other security professionals outside your organization who receive exported video in the XProtect Smart Client – Player format.
Privacy Masking:
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Adding and removing privacy masks now apply to all video sequences in exports from cameras you select in the Export list.
In XProtect Smart Client 2023 R1
A new Views tab replaces the Live and Playback tabs:
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On the Views tab, you can select to view video in live or playback mode with a new toggle switch.
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When in playback mode, the same features and functionalities are available as they were on the Playback tab.
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When in live mode, the same features and functionalities are available as they were on the Live tab.
The buttons for respectively Export, Evidence lock, and Video restrictions have been moved from the lower-right corner of the XProtect Smart Client to the workspace toolbar in the upper-right corner.
XProtect Incident Manager:
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To comply with GDPR or other applicable laws concerning personal data, administrators of XProtect Management Client can now define a retention time for incident projects.
In XProtect Smart Client 2022 R3
XProtect Incident Manager:
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The XProtect Incident Manager extension is now also compatible with XProtect Expert, XProtect Professional+, and XProtect Express+ version 2022 R3 or later.
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XProtect Incident Manager can now show more than 10,000 incident projects.
In XProtect Smart Client 2022 R2
XProtect Incident Manager:
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The first release of this extension.
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The XProtect Incident Manager extension is compatible with XProtect Corporate version 2022 R2 and later and with XProtect Smart Client version 2022 R2 and later.
XProtect LPR:
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On the LPR tab, you can now see the license plate style associated with an LPR event.
Bookmarks:
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When you enter a keyword to filter your search results for bookmarks, you can now decide where the system should search for the keyword: in all bookmark fields, in the Headline only, or in the Description only. See Search for bookmarks.
In XProtect Smart Client 2022 R1
Export:
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Everything related to exporting video data now lives on a dedicated tab called Exports. See also The Exports tab.
In XProtect Smart Client 2021 R2
Export:
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To increase security, the XProtect format is the default export format. To enable other export formats, please contact your system administrator.
New camera icons:
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New camera icons allow you to distinguish between fixed cameras and PTZ cameras.
Vertical scrolling of views and cameras:
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Use Shift in combination with the scroll-wheel to move the navigation area to the left or right.
Removed features:
In XProtect Smart Client 2021 R1
Searching:
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Sort your search results by Relevance. See also Search sorting options.
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Administrators can control the number of cameras that are allowed in one search.
Smart map:
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Use Milestone Map Service as the geographic background of your smart map. After you enable Milestone Map Service, there is no further setup you need to do. See Enable Milestone Map Service.
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Get an overview of the different types of devices in a cluster. When you are zoomed out, click a cluster
a grouping of devices or plug-in elements – or a combination - on the smart map displayed visually as a circular icon with a number. Clusters appear on certain zoom levels indicating the number of devices or plug-in elements within a particular geographical area. to see the types and number of devices within a specific area. See Information shared by the cluster icon. -
Add different types of devices to your smart map. In addition to cameras, you can also use input devices, microphones, and elements added through the MIP SDK. See also Devices on a smart map .
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Improved zoom capability. Double-click a cluster to zoom in on grouped devices. See also Zoom in and out on a smart map.
Security:
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Basic users can change their password, either on their own initiative or if an administrator enforces the need for change. See Change password (basic authentication only).