What's new?

For Android and iOS users

Alarms:

• The Emergency Alert feature enables you to receive alarm notifications of the highest severity level when a potential threat is detected, view the alarm details, and immediately act. To save time, you can acknowledge this type of alarm directly on the alarm details screen. For more information, see Emergency Alert in XProtect Mobile.
• You can now play the video from the source camera directly on the alarm details screen. For more information, see View an alarm and take action.

For Android and iOS users

Share live video:

• To collaborate easily and faster with your co-workers, you can now share live video from any camera in your VMS using the XProtect Mobile app. For more information, see Viewing live video and Requirements for using Share.

For Android and iOS users

Share bookmarks:

• You can now share bookmarks while using the XProtect Mobile app to collaborate easily and faster with your co-workers (see Bookmarks (usage)).

For Android users

Background picture-in-picture (PiP) mode:

• With the background picture-in-picture mode, you can continue viewing live video while browsing other content on your mobile device (see Picture-in-picture (usage)).

Extended use of biometrics or device credentials:

• To further improve the app security, you can use biometrics or your device credentials before you edit or delete a mobile server.

Screenshots are allowed:

• While in the app, you can take screenshots using your mobile device’s power and volume-down buttons at the same time.

Log in with an external IDP:

• You can log in to the XProtect Mobile app using an external IDP. With this alternative login method you can be authorized to access the app without the required login credentials of a basic user or a Windows user. For more information, see External IDP and XProtect Mobile client (explained).

New user experience:

• The login procedure splits into two:
  • On the Add servers screen, you can enter your server details and continue your login or choose to save the details and continue login later. For more information, see Connect your mobile device to a mobile server or disconnect a mobile server.
  • On the Login screen, you can enter your user credentials or choose to log in with an external IDP. For more information, see Logging in and out.
• The new user menu contains the following buttons and settings:
  • Log out
  • Change password
  • Disconnect from server
  • Go to the app settings.

    For more information, see Buttons and settings overview.

Using biometrics or device credentials to secure the app:

• You can now use biometrics or your device credentials to verify your identity before you open the app. Quick authentication based on your fingerprint, facial recognition, or device credentials facilitates access to the XProtect Mobile client and improves the security of the app. For more information, see Using biometrics or device credentials to secure the app (explained).

Mobile device management (MDM):

• The XProtect Mobile client now supports mobile device management (MDM). With MDM, you can manage and secure devices, apps, and data from a unified console. For more information, see Mobile device management (MDM) (explained).

Notifications:

• To receive notifications, you are no longer required to save your user credentials. If you haven't saved your user credentials, you'll be prompted to enter your credentials or use your external IDP login method each time before you open a received notification.
• To receive notifications, you must enable the notifications setting on the app level (Android), mobile device, and server level.

  For more information, see Enable or disable notifications.

For Android users

Time picker (Android):

• The time picker has a new and simplified interface. For more information, see Using the playback timeline (explained).

Notifications:

• By default, notifications are disabled when you add a server. For more information, see Enable or disable notifications.

Video diagnostics overlay:

• You can enable this setting to view the FPS (frames per second), the codec, the resolution, and the type of streaming of the video stream in the selected view. The feature displays the information as an overlay to the video and can help you to troubleshoot XProtect Mobile client issues related to the video stream and performance issues.