Viewing and editing details of an alarm
The are different ways you can respond to alarms.
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You can go to any view where you have added the Alarm List and double-click an alarm. The alarm opens in a separate window, where you can preview the alarm incident and its associated live video.
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Depending on how your XProtect VMS
Short for "Video Management Software". system is configured, you might also receive alarm desktop notifications. Such notifications stay on your screen for 15 seconds. When you click a notification, it takes you directly to the Alarm Manager tab and opens the alarm window. -
You can also respond to the alarm by changing the fields in the table below:
| Field | Description |
|---|---|
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State |
The state of the alarm indicates if someone has take care of the event. You can change the state of the alarm. Typically, you would change the state from New to In progress, and then later to On hold or Closed. |
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Priority |
Change the priority of the alarm. |
|
Assigned to |
Assign the alarm to a user in your organization, including yourself. The person you assign the alarm to becomes the owner of the alarm, and will appear in Owner column of the alarm list. |
|
Comment |
Write comments and remarks that are added to the Activities section. Comments typically relate to the actions you have taken. For example, “Suspect detained by Security”, “Suspect handed over to police,” or “False alarm.” The Comment field appears at the bottom of the window. |
|
Activities |
The activities summarize how you have handled the alarm. The Activities section automatically includes:
Depending on the configuration of the XProtect VMS server, the alarm can contain instructions about what to do when receiving the alarm. The instructions are defined on the server-side as part of the alarm definition. When that is the case, the activities are automatically displayed when you edit the alarm. |
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Print a report that contains information about the alarm, such as the alarm history and a still image |