Acknowledge alarms

When you have received an alarm, you can acknowledge the alarm to indicate that you are going to take care of it. In a system with many users, acknowledging the alarm makes it easier for all users to see who is handling what. You can only acknowledge new alarms.

  1. In the alarm list, right-click the alarm and select Acknowledge. The alarm state changes to In progress.

  2. To acknowledge multiple alarms at the same time, press and hold down the CTRL key, and then select the alarms you want to acknowledge.
  3. Double-click an alarm to edit the details of the alarm, for example assigning the alarm to someone and adding instructions.