What's new?
October 2026
Manage patches remotely:
With Patch Management inside XProtect Remote Manager, you can now review available patches, update them, and monitor progress across connected sites from one place without opening a separate update manager client or connecting to each site individually.
Multi-recipient alerts:
Email alerts can now be configured for multiple recipients. Recipients do not need to be XProtect Remote Manager users to opt in to alert notifications. See Alert properties.
Generate on-demand reports:
You can now generate system reports such as recording server uptime, device inventory, storage details, and more. See About reporting in XProtect Remote Manager.
Configure alert conditions and send an email:
You can now define an alert condition which triggers an email notification when the alert conditions are met. See About alerts in XProtect Remote Manager.
Video streaming permissions:
You can restrict users with permission to access your sites from viewing live video streams. See Restrict live video preview.
Manage recording and archive storage:
You can now view, add, and edit recording and archive storages for your recording servers. See About storage profiles.
New permission:
A new viewing permission enables users to view video streams.
New Account settings page:
From this page, you can now set your time zone and view your assigned user role in XProtect Remote Manager and subscribe to alerts.
Update device firmware:
You can now update your devices' firmware and view the progress for each update task from the taskbar. See Update device firmware.
Manage device component groups:
You can now add or remove device components from your device component groups from the Devices page. See Manage device component groups.
View uptime reports:
See if your recording servers are online and monitor your system's CPU usage, available memory, and retention time. See Sites in XProtect Remote Manager.
Get an overview of your devices:
Check how many devices run identical firmware versions and keep track of the device passwords from the Site health page.
Assign user roles:
You can now give read-only access to people from your organization. See Assign roles for XProtect Remote Manager.
View services state:
From the Services page, you can now see the state of the mobile, log, and event servers that are part of your VMS installation.
Update :
You can now install the latest version of without losing your configuration.
View Milestone Care status:
You can now view the Milestone Care status of your VMS installations from the home page of XProtect Remote Manager.
Manage your devices:
You can now add new devices to a selected recording server in your VMS system. See Add a device.
You can remove devices from your VMS system. See Remove devices.
You can change passwords on multiple devices in one operation. See Change device passwords.
Manage your sites from XProtect Remote Manager:
You can add a site to connect your VMS installation to XProtect Remote Manager.
You can change the name of an existing site. See Rename a site.
You can remove old or unused sites. See Remove a site.
Monitor the sites' health.
Your site, hosts, devices, and device components report to XProtect Remote Manager using states. See Types of states
Give people outside of your organization access to your sites.
You can grant your service providers access to one or more sites added by your organization. See Grant other people access to your sites.
(Service providers only) You can get access to your customer sites. See Access customer sites.
View audit logs
You can track user activities in XProtect Remote Manager. See Audit logs.