Incident properties in Management Client

You can use and define the different incident properties in XProtect Incident Manager to standardize how XProtect Smart Client operators document and manage incidents and thereby get an better overview of your incidents.

The following incident properties are available:

Property Description Examples
Types

Incident types are the primary way to categorize and distinguish between incidents.

  • Workplace injury - employee

  • Workplace injury - contractor

  • Workplace injury - visitor

Statuses

Incident statuses help the XProtect Smart Client operators track the progress of an incident investigation.

  • New

  • In progress

  • On hold

  • Closed

Categories

Incident categories and incident data help the XProtect Smart Client operators categorize incident projects in more detail. Both incident properties are optional.

Incident categories:

  • Location of injury

  • Reason for injury

Incident data:

  • Number of people injured

  • Emergency contact notified

For a walk-through example of how to use and define the different incident properties, see A scenario.