A scenario

You can use and define the different incident properties in XProtect Incident Manager to get an overview of your incidents and to help standardize how XProtect Smart Client operators document and manage incidents.

In the following scenario, you want to document and manage the circumstances around workplace injuries and therefore need the following incident properties.

Incident types

First, you will use incident types to document the most important detail of your workplace injuries. In this scenario, you would like to know who gets injured.

Incident categories

Later, you will introduce incident categories to categorize each workplace injury better and hopefully find ways to prevent them in the future. In this scenario, you would like to know:

• What are the reasons behind the workplace injuries?

• Where do the workplace injuries occur?

Incident data

Finally, you will introduce incident data to document more details about each workplace injury. In this scenario, you would like to know:

• How many people got injured?

• Was an emergency contact notified?

• Were goods damaged, and what is their value?