License details page (properties)

To view the license details, View license details.

The table below lists the elements of the license details page and whether they can be searched for from the Search field on the Licenses page (see Search for, sort, and filter licenses). Entries that you can edit are marked by a pencil icon .

License actions

Button	Description
Download initial .lic file	Download the initial software license (.lic) file that is used during the installation of a new VMS system. See Get a software license (.lic) file
Email initial .lic file	Send the initial software license (.lic) file to one or more email recipients. See Get a software license (.lic) file
Activate .lrq file	Activate a license request (.lrq) file that is used to generate an activated software license (.lic) file. See Activating licenses.
Send license registration link	Send a license registration link to a customer in an email. Copy or send a license registration link .
Upgrade license	Your license is linked to a particular XProtect VMS release version. You can upgrade your license to use a newer version of the VMS. The button is visible when an upgrade is available for the selected XProtect VMS product. See Upgrade a software license.

License details

Field	Description	Searchable
Customer	The name of the customer that is associated with this license (see Specify a customer name for a license). If there is no associated customer, the word Unspecified appears.	Yes
Company name	The company name that is associated with the license. Milestone Customer Dashboard adds the company name automatically when the customer registers the license.	No
Company phone	The company phone that is associated with the license. Milestone Customer Dashboard adds the company phone automatically when the customer registers the license.	No
Company address	The company address that is associated with the license. Milestone Customer Dashboard adds the company address automatically when the customer registers the license.	No
Product information	The product and version that the software license provides.	Yes
License description	Any custom description of the license.	Yes
License group(s)	Lists the license groups that this license belongs to.	No
Milestone Care coverage	Lists the Milestone Care™ coverages for the selected license and their expiration dates.	No
Upgrades	If the license has been upgraded, lists the obsolete SLC of the previous license and the new SLC for the upgraded license. If the license has not been upgraded, see whether a license upgrade is available or not (see License upgrades).	No
Advanced audio coding licenses	The number of licenses for advanced audio coders and decoders.	No
Activated device licenses	The number of activated hardware devices in the customer's VMS system out of the total number of device licenses related to this SLC. The number is updated every time a license is activated.	No

Servers

Field	Description	Searchable
Servers	Lists all the servers where this license is used in the customer's system. The list is updated every time a license is activated.	No
Server name	The name of the server.	Yes
Location	The location where a license is used.	No
Server description	Any custom description of the server.	Yes
Activated device licenses	The number of activated hardware devices in the customer's VMS system out of the total number of device licenses related to this SLC. The number is updated every time a license is activated. Also shows the number of activated device licenses on other sites out of the customer's total number of device licenses on this SLC.	No

Extensions and plug-ins

Field	Description	Searchable
Product	Name of the extension or plug-in that is associated with the license.	No
Software License Code	The products' software license code (SLC).	No
Expiration date	The expiration date of your SLC. Typically, the expiration date is unrestricted.	No
Developed by	The company that developed the product.	No

Activated device licenses

Field	Description	Searchable
Date	The date that the device license was activated on.	No
MAC address	The MAC address of the hardware where the license is used.	No
DLK description	Any custom description of the Device License Key (DLK).	No
Device name	The device name as recognized by the VMS.	No
Licenses used	The number of licenses the device is using.	No