Create an incident project after an incident occurred

There are two ways of creating incident projects after the incident occurred.

Add playback sequences to a new incident project

  1. On the Live or Playback tab, select the Add to incident project icon in the bottom-right corner of the camera position from which you want to add a sequence.
  2. What the Add to incident project icon in XProtect Smart Client looks like.

  3. Select Add to draft sequence list.
  4. Select Select start time and drag the timeline until you have found where the incident started.
  5. Select Add to incident project again to continue with selecting the end time.
  6. Select Select end time and drag the timeline until you have found where the incident ended.
  7. Select Add to incident project again and select OK.
  8. Repeat the steps above as many times as needed to get all the relevant sequences for your incident project.
  9. Select the Add to incident project icon and select View draft sequence list.
  10. Select Add all to new incident project.
  11. Select the type of incident and give the incident project a description. Select Save.
  12. Select the Incidents tab and double-click the incident project that you have just created to open it.
  13. The Incidents tab in XProtect Smart Client

  14. On the Main details tab, select a status for the management of the incident.
  15. On the Categories tab, select and enter the different properties that the VMS administrator has defined for your organization.
  16. On the Comments tab, enter free text information about the incident.
  17. Write your comments so that the incident project is complete even without any sequences from the VMS.

  18. On the Sequence list tab, you can see all the sequences added to the incident project. Review if all sequences are relevant and remove those that are not.
  19. On the Calls tab, add information about the calls you have made or received in connection with the incident.
  20. Select Save.
  21. If you want to add more sequences to your incident project, see Add additional sequences to an incident project.

Add one playback sequence to a new incident project

  1. On the Live or Playback tab, select the Add to incident project icon in the bottom-right corner of the camera position from which you want to add a sequence.
  2. What the Add to incident project icon in XProtect Smart Client looks like.

  3. Select Add to new incident project.
  4. Select Select start time and drag the timeline until you have found where the incident started.
  5. Select Add to incident project again to continue with selecting the end time.
  6. Select Select end time and drag the timeline until you have found where the incident ended.
  7. Select Add to incident project again and select OK.
  8. Select the type of incident and give the incident project a description. Select Save.
  9. Select the Incidents tab and double-click the incident project that you have just created to open it.
  10. The Incidents tab in XProtect Smart Client

  11. On the Main details tab, select a status for the management of the incident.
  12. On the Categories tab, select and enter the different properties that the VMS administrator has defined for your organization.
  13. On the Comments tab, enter free text information about the incident.
  14. Write your comments so that the incident project is complete even without any sequences from the VMS.

  15. On the Sequence list tab, you can see all the sequences added to the incident project. Review if all sequences are relevant and remove those that are not.
  16. On the Calls tab, add information about the calls you have made or received in connection with the incident.
  17. Select Save.
  18. If you want to add more sequences to your incident project, see Add additional sequences to an incident project.

If you need the sequences in an incident project longer than the defined retention time in your XProtect VMS, export the incident project. See Export an incident project.