What's new?
April 2025
Manage device component groups:
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You can now add or remove device components from your device component groups from the Devices page. See Manage device component groups.

View uptime reports:
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See if your recording servers are online and monitor your system's CPU usage, available memory, and retention time. See Sites in XProtect Remote Manager.
Get an overview of your devices:
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Check how many devices run identical firmware versions and keep track of the device passwords from the Site health page.

Assign user roles:
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You can now give read-only access to people from your organization. See Assign roles for XProtect Remote Manager.
View services state:
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From the Services page, you can now see the state of the mobile, log, and event servers that are part of your VMS installation.
Update XProtect Cloud Connector:
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You can now install the latest version of XProtect Cloud Connector without losing your configuration. See Update XProtect Cloud Connector.

View Milestone Care status:
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You can now view the Milestone Care status of your VMS installations from the home page of XProtect Remote Manager.

Manage your devices:
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You can now add new devices to a selected recording server in your VMS system. See Add a device.
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You can remove devices from your VMS system. See Remove devices.
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You can change passwords on multiple devices in one operation. See Change device passwords.

Manage your sites from XProtect Remote Manager:
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You can add a site to connect your VMS installation to XProtect Remote Manager. See Add a site.
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You can change the name of an existing site. See Rename a site.
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You can remove old or unused sites. See Remove a site.
Monitor the sites' health.
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Your site, hosts, devices, and device components report to XProtect Remote Manager using states. See Types of states
Give people outside of your organization access to your sites.
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You can grant your service providers access to one or more sites added by your organization. See Grant other people access to your sites.
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(Service providers only) You can get access to your customer sites. See Access customer sites.
View audit logs
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You can track user activities in XProtect Remote Manager. See Audit logs.