Incident properties in Management Client
You can use and define the different incident properties in XProtect Incident Manager to standardize how XProtect Smart Client operators document and manage incidents and thereby get an better overview of your incidents.
The following incident properties are available:
Property | Description | Examples |
|---|---|---|
Types | Incident types are the primary way to categorize and distinguish between incidents. |
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Statuses | Incident statuses help the XProtect Smart Client operators track the progress of an incident investigation. |
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Categories | Incident categories and incident data help the XProtect Smart Client operators categorize incident projects in more detail. Both incident properties are optional. See Define and edit incident categories and Define and edit incident data. | Incident categories:
Incident data:
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For a walk-through example of how to use and define the different incident properties, see A scenario.