Define and edit incident statuses
Incident statuses help the XProtect Smart Client operators track the progress of an incident investigation. The XProtect Smart Client operators can assign one status to each incident project when they update existing incident projects.
Examples of incident statuses are:
New
In progress
On hold
Closed
To define or edit an incident status in Management Client:
Select Site Navigation > Incidents > Incident properties.
On the Statuses tab, select:
Add to define a new incident status
Edit to update an existing incident status
Delete to remove an existing incident status
Note
You can't edit or delete incident statuses that are assigned to one or more incident projects in XProtect Smart Client. Before you edit or delete incident statuses, press to refresh and include the latest changes to incident projects.