Define and edit incident categories
Incident categories help the XProtect Smart Client operators categorize incident projects in more detail. Incident categories are optional. When you have enabled the incident property, XProtect Smart Client operators can assign them to all incident projects regardless of their assigned incident type, incident status, or other incident properties.
You can enable and use five incident categories.
To enable and define or edit an incident category in Management Client:
Select Site Navigation > Incidents > Incident properties.
Select the Categories tab, then enable a category in the Incident categories area.
Give the category a name and optionally a description.
Now select the Category 1-5 tab corresponding to the category you enabled. For example, if you enabled Category 2 on the Categories tab, select the Category 2 tab.
On the right Category 1-5 tab, select:
Add to define a new category value
Edit to update an existing category value
Delete to remove an existing category value
Note
You can't edit or delete category values that XProtect Smart Client operators have assigned to one or more incident projects. Before you edit or delete category values, press F5 or select Refresh to ensure that the latest changes to incident projects are reflected.
For an example of how to use incident categories, see Scenario: Use incident categories to document why and where injuries occur.