XProtect Incident Manager

XProtect Incident Manager is an extension that enables organizations to document incidents and combine them with sequence evidence (video and, potentially, audio) from the XProtect VMS.

If you have access to XProtect Incident Manager functionality in XProtect Smart Client, you can start an incident project under the MIP plug-ins pane and find existing incident projects on the Incidents tab. The presence of an Incidents tab alone doesn’t indicate if you have access to the functionality offered by the XProtect Incident Manager extension.

Document and manage incidents with XProtect Incident Manager

Users of XProtect Incident Manager can save all the incident information in incident projects. From the incident projects, they can track the status and activities of each incident. In this way, the users can manage incidents effectively and easily share strong incident evidence, both internally with colleagues and externally with authorities.

XProtect Incident Manager helps organizations gain an overview and understanding of the incidents happening in the areas they survey. This knowledge enables the organizations to implement steps to minimize the chance that similar incidents happen in the future.

In XProtect Management Client, the administrators of an organization’s XProtect VMS can define the available incident properties in XProtect Incident Manager to the organizations’ needs. The operators of XProtect Smart Client start, save, and manage incident projects and add various information to the incident projects. This includes free text, incident properties that the administrators have defined, and sequences from the XProtect VMS. For full traceability, the XProtect VMS logs when administrators define and edit incident properties and when operators create and update the incident projects.

The XProtect Incident Manager extension is compatible with:

  • XProtect Corporate version 2022 R2 and later

  • XProtect Expert, XProtect Professional+, and XProtect Express+ version 2022 R3 or later

  • XProtect Smart Client version 2022 R2 and later

See also the XProtect Incident Manager user manual.