Creating incident projects
There are several ways of creating an incident project. Which one is best depends on the following:
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When you discover the incident.
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If you need to solve the ongoing situation on-site and have little to no time to create your incident project.
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If there are no sequences to add to the incident project.
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Your personal preference.
If you need the sequences and information in your incident project for a longer time than the retention times your administrator defined for sequences and incident projects, export your incident project and generate a report.