Create an incident project after an incident occurred

There are two ways of creating incident projects after the incident occurred.

Add one or several sequences one by one, and then from the draft sequence list, save them to a new incident project. See Add playback sequences to a new incident project.
Add only one sequence and save it directly in a new incident project. See Add one playback sequence to a new incident project.

Add playback sequences to a new incident project

In live or playback mode, select the Add to incident project icon in the bottom-right corner of the view item from which you want to add a sequence.

Select Add to draft sequence list.

Select Select start time and drag the timeline tracks until you have found where the incident started.
Select Add to incident project again to continue with selecting the end time.
Select Select end time and drag the timeline tracks until you have found where the incident ended.
Select Add to incident project again and select OK.

Repeat the previous steps as many times as needed to get all the relevant sequences for your incident project.

Select the Add to incident project icon and select View draft sequence list.
Select Add all to new incident project.
Select the type of incident and give the incident project a description. Select Save.

To add more information to your new incident project:

Select the Incidents tab and double-click the incident project that you have just created to open it.

Fill in the needed data about the incident:

On the Main details tab, select a status for the management of the incident.
On the Categories tab, select and enter the different properties that the VMS administrator has defined for your organization.
On the Comments tab, enter free text information about the incident.

If possible, write your comments so that the incident project is complete even without any sequences from the VMS.

On the Sequence list tab, you can see all the sequences added to the incident project. Review if all sequences are relevant and remove those that aren't.
On the Calls tab, add information about the calls you have made or received in connection with the incident.

Select Save.

If you want to add more sequences to your incident project, see Add additional sequences to an incident project.

Add one playback sequence to a new incident project

In live or playback mode, select the Add to incident project icon in the bottom-right corner of the view item from which you want to add a sequence.

Select Add to new incident project.
Select Select start time and drag the timeline tracks until you have found where the incident started.
Select Add to incident project again to continue with selecting the end time.
Select Select end time and drag the timeline tracks until you have found where the incident ended.
Select Add to incident project again and select OK.
Select the type of incident and give the incident project a description. Select Save.

To add more information to your new incident project:

Select the Incidents tab and double-click the incident project that you have just created to open it.

Fill in the needed data about the incident:

On the Main details tab, select a status for the management of the incident.
On the Categories tab, select and enter the different properties that the VMS administrator has defined for your organization.
On the Comments tab, enter free text information about the incident.

If possible, write your comments so that the incident project is complete even without any sequences from the VMS.

On the Sequence list tab, you can see all the sequences added to the incident project. Review if all sequences are relevant and remove those that aren't.
On the Calls tab, add information about the calls you have made or received in connection with the incident.

Select Save.

If you want to add more sequences to your incident project, see Add additional sequences to an incident project.

If you need the sequences and information in your incident project for a longer time than the retention times your administrator defined for sequences and incident projects, export your incident project and generate a report.