Recordings from edge storage and Milestone Interconnect

There are two types of cameras with edge storage:

  • Cameras with memory cards on which the recordings are saved.

  • Interconnected cameras that are part of another XProtect VMS installation and that you have access to through Milestone Interconnect™.

When you have the necessary user permissions, you can manually retrieve recordings from cameras with edge storage. Retrieval of recordings can also happen automatically through rules defined by your XProtect VMS administrator. See also Milestone Interconnect setups (explained).

The main timeline and edge retrieval

If you select a camera with edge storage, the light and medium gray colors on the timeline tracks show whether the recordings on an edge storage are retrieved to your local recording server:

  • The light gray color with the legend Unknown indicates that the recordings are not retrieved. Before a retrieval attempt, you can’t see if there are recordings to retrieve from the edge storage.

  • The medium gray color with the legend Data requested indicates that retrieval is in process.

    Timeline. Below the timeline are a slider and buttons to play, pause, and to select time.

When the recordings are retrieved, the timeline tracks use the same colors as for all your recordings. See Color legend.

Retrieve recordings manually

You can manually retrieve recordings to store them on your recording servers. Usually, you do this when an incident has occurred that you want to investigate and/or when you need to store the recordings for a longer time.

  1. Select a camera with edge storage.

  2. In the main timeline, select Set start and end time on timeline to select the start and end time of the relevant recordings.

  3. In the workspace toolbar in the top-right corner, select Retrieve data .

  4. Optionally, select more cameras that you want to retrieve recordings from.

  5. Select Start retrieval.

    In the notification area at the top, you can view the progress or stop the retrieval job.

View all edge retrieval jobs

If you want to see all ongoing and recent retrieval jobs started by rules, yourself, or other operators, in the top-right corner, in the Settings and more menu, select Server jobs. You can see the status of the retrieval jobs and stop ongoing jobs if needed.