Set up and enable failover recording servers

If you have disabled the failover recording server, you must enable it before it can take over from the standard recording servers.

Do the following to enable a failover recording server and edit its basic properties:

  1. In the Site Navigation pane, select Servers > Failover Servers. This opens a list of installed failover recording servers and failover groups.
  2. In the Overview pane, select the required failover recording server.
  3. Right-click and select Enabled. The failover recording server is now enabled.
  4. To edit failover recording server properties, go to the Info tab.
  5. When done, go to the Network tab. Here you can define the failover recording server's public IP address and more. This is relevant if you use NAT (Network Address Translation) and port forwarding. See the standard recording server's Network tab for more information.
  6. In the Site Navigation pane, select Servers > Recording Servers. Select the recording server that you want failover support for and assign failover recording servers (see Failover tab (recording server)).

To see the status of a failover recording server, hold your mouse over the Failover Recording Server Manager tray icon in the notification area. A tooltip appears containing the text entered in the Description field of the failover recording server. This may help you determine which recording server the failover recording server is configured to take over from.

The failover recording server pings the management server on a regular basis to verify that it is online and able to request and receive the configuration of the standard recording servers when needed. If you block the pinging, the failover recording server is not able to take over from the standard recording servers.