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BriefCam Troubleshooting Guide

When accessing RESEARCH dashboards, why am I receiving a 400 error page with the error message "incorrect header"?

Last Updated: 1 minute read
Version2025r1
LanguageEnglish
Qlik 400 error.png

From your workstation:

  1. From the BriefCam Administrator Console, go to Settings > Environment Settings.

  2. Verify that the QlikServer setting contains the correct IP address/hostname/FQDN for the Server running RESEARCH.

On the server running RESEARCH:

  1. Open a browser as the BCUser (or the applicative user you are using) on the server that runs research (right click on the browser icon and select “Run as a different user”).

  2. Browse to https://localhost/qmc.

  3. Browse to virtual proxies on the bottom left.

  4. Double click BC.

  5. On the right-hand side, click Advanced.

  6. Add a new value in the host allow list.

  7. Add the host IP address/hostname/FQDN.