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BriefCam Troubleshooting Guide

In the RESEARCH module, the dashboards are flickering, unexpected login prompts or error messages are opening. What should I do?

Last Updated: 1 minute read
Version2025r1
LanguageEnglish

This can occur when RESEARCH and Web Services are installed on a separate machine. To resolve this issue do one of the following:

  1. Install and configure NGINX.

  2. Use either a fully qualified name (FQDN) or add domain mapping to your DNS server.