Remote Connect Services (explained)

Available functionality depends on the system you are using. See the complete feature list, which is available on the product overview page on the Milestone website (https://www.milestonesys.com/products/software/xprotect-comparison/).

The Remote Connect Services feature contains the Axis One-click Camera Connection technology developed by Axis Communications. It enables the system to retrieve video (and audio) from external cameras where firewalls and/or router network configuration normally prevents initiating connections to such cameras. The actual communication takes place via secure tunnel servers (ST servers). ST servers use VPN. Only devices that hold a valid key work within a VPN. This offers a secure tunnel where public networks can exchange data in a safe way.

Remote Connect Services allows you to

• Edit credentials within the Axis Dispatch Service
• Add, edit, and remove ST servers
• Register/unregister and edit Axis One-click cameras
• Go to the hardware related to the Axis One-Click camera