Site Navigation: Alarms

If the device causing the alarm is not set to be visible to the user's role, the user cannot see the alarm in the alarm list in XProtect Smart Client.

This right determines if the user's role can trigger selected user-defined events in XProtect Smart Client.

If any external plug-ins are set up in your system, these might control users' rights to handle alarms.

Determine whether the user is allowed to only view or also to manage alarms.

What a user of Alarms can do with alarms depends on the user's role and on settings configured for that particular role.

By default, the alarm definition is enabled. To disable it, clear the check box.

Alarm names do not have to be unique, but using unique and descriptive alarm names are advantageous in many situations.

Enter a descriptive text about the alarm and how to resolve the issue that caused the alarm.

The text appears in XProtect Smart Client when the user handles the alarm.

Select the event message to use when the alarm is triggered. Choose from two drop-downs:

• The first drop-down: Select the type of event, for example analytics event and system events
• The second drop-down: Select the specific event message to use. The messages available are determined by the event type you selected in the first drop-down menu

Specify the sources that the events originate from. Aside from cameras or other devices, sources may also be plug-in defined sources, for example VCA and MIP. The options depend on the type of event you have selected.

Select the Time profile radio button to specify the time interval during which the alarm definition is active. Only the time profile you have defined under the Rules and Events node are displayed in the list. If none are defined, only the Always option is available.

If you want the alarm to be based on an event, select this radio button. Once selected, specify the start and stop event. You can select hardware events defined on cameras, video servers and input. See also Events overview. Also global/manual event definitions can be used. See also User-defined events.

Select a time limit for when operator action is required. The default value is 1 minute. The time limit is not active before you have attached an event in the Events triggered drop-down menu.

Select which event to trigger when the time limit has passed.

Assign either a smart map or a map to the alarm when the alarm is listed in XProtect Smart Client > Alarm Manager.

Smart map displays alarms if they are triggered by a camera and if the camera is added to the smart map. For more information about adding cameras to the smart map, see Adding, deleting, or editing cameras on smart map.

Select up to 15 cameras to include in the alarm definition, even if these cameras themselves do not trigger the alarm. This can be relevant, for example, if you have selected an external event message (such as a door being opened) as the source of your alarm. By defining one or more cameras near the door, you can attach the cameras' recordings of the incident to the alarm.

Select a default user responsible for the alarm.

Select a priority for the alarm. Use these priorities in XProtect Smart Client to determine the importance of an alarm.

Select an alarm category for the alarm, for example False alarm or Need investigation.

Define an event that the alarm can trigger in XProtect Smart Client.

If you want a particular event to automatically stop the alarm, select this check box. Not all events can trigger alarms. Clear the check box to disable the new alarm from the beginning.

Select the check box to include users with an administrator role in the Assigned to list.

The Assigned to list is in the alarm details on the Alarm Manager tab in XProtect Smart Client.

Clear the check box to filter out users with an administrator role from the Assigned to list to shorten the list.

Add new priorities with level numbers of your choosing or use/edit the default priority levels (numbers 1, 2 or 3). These priority levels are used to configure the Initial alarm priority setting.

Enter a name for the entity. You can create as many as you like.

Select the sound to be associated with the alarm. Use one of the default sounds or add more in Sound Settings.

For each alarm priority, you can enable or disable desktop notifications. If you are using an XProtect VMS that supports Smart Client profiles, you must also enable notifications on the required Smart Client profiles. See Alarm Manager tab (Smart Client profiles).

In addition to the default state levels (numbers 1, 4, 9 and 11, which cannot be edited or reused), add new states with level numbers of your choosing. These state levels are only visible in the XProtect Smart Client's Alarm List.

Add new categories with level numbers of your choosing. These category levels are used to configure the Initial alarm category setting.

Enter a name for the entity. You can create as many as you like.

Use > to select which columns should be available in the XProtect Smart Client's Alarm List. Use < to clear selection. When done, Selected columns should contain the items to be included.

Select to enable that all alarms must be assigned a reason for closing before they can be closed.

Add reasons for closing that the user can choose between when closing alarms. Examples could be Solved-Trespasser or False Alarm. You can create as many as you like.

Select the sound to be associated with the alarm. The list of sounds contains a number of default Windows sounds. You can also add new sounds (.wav or .mp3).

Add sounds. Browse the sound file and upload one or several .wav or .mp3 files.

Remove a selected sound from the list of manually added sounds. Default sounds cannot be removed.

Test the sound. In the list, select the sound. The sound plays once.