About alerts in XProtect Remote Manager

XProtect Remote Manager alerts enable you to be notified by email when predefined elements (sites, hosts, recording servers, devices, and camera components) in the sites you manage experience errors or events. With alerts, you can be informed of and react quickly to issues and events.

XProtect Remote Manager sends the alert to the email address registered in your account settings.

To receive alerts from XProtect Remote Manager, you must subscribe to alerts. See Subscribe to alerts.

You can get an overview of all alerts across all sites you have access to from Home > Alert management. You can edit and delete alerts from the Alert management page, but you cannot create new alerts.

You can see all alerts for a specific site by opening the Site health page for that site and then in the left menu, clicking Alert configuration to open a list of all site-specific alerts. Select an alert to display a quick summary on the right-hand panel.

You can create new alerts on the Alert configuration page as well as edit and delete existing alerts.