You investigate incidents mainly in playback mode by using the main timeline to browse recorded video. To view recorded video, you must find a view that shows video from the cameras that you are interested in. The views are available in the Views pane. For each camera that appears in a view, different actions are available, for example, taking snapshots or launching search. See The camera toolbar. If something catches your attention, you can zoom in to take a closer look using the virtual joystick.

You can perform advanced searches on the Search tab and use the search results as a starting point for further investigation or actions, for example, exporting and bookmarking.

If the incident is associated with an alarm, go to the Alarm Manager tab, or select a view where the Alarm List has been added.

If you have an Incidents tab in XProtect Smart Client, you have XProtect Incident Manager . If you do not have XProtect Incident Manager or want to investigate incidents with the built-in XProtect Smart Client functionality, you use the features and methods described in the following sections.