Assign roles in XProtect Remote Manager
To assign roles in XProtect Remote Manager, you must have an administrator role for XProtect Remote Manager and have created a My Milestone account.
After you have created a My Milestone account, log in to your Milestone Portal with your username and password.
From the Customer Portal, go to Help & Support and select User administration.
Search for and select the account you want to give access to.
On the Details page, select the XProtect Remote Manager role you want to assign to the user. See Roles in XProtect Remote Manager.
This user can now log in to XProtect Remote Manager with their My Milestone username and password.