Requirements for notifications setup
To notify users when an event occurs:
You must associate one or more alarms with one or more events and rules. This is not required for system notifications
You have an up-to-date Milestone Care™ agreement with Milestone Systems. Directly from the Profile menu in the XProtect Mobile app, you can view the details of your Milestone Care™ agreement and keep track of the renewal dates.
Your system must have access to the Internet
For more information, see: