View or create an investigation
If you are using investigations in XProtect Web Client, you can use XProtect Mobile to view and create investigations, but you cannot export or download them to your mobile device. To export and download the investigation, you must go to the XProtect Web Client and connect it to the mobile server. See Prepare video export and download.
View ongoing and completed investigations
How you access investigations depends on the operating system of your mobile device.
Tip
You can quickly refresh the list of investigations by swiping down from the top. You need to be at the top of the list. Otherwise, you will scroll instead.
To go to investigations:
Android - Tap Investigations.
iOS - On the Navigation pane, tap
.
Optional: On the Investigations screen, you can filter investigations:
My investigations - View your investigations.
All investigations - View your investigations and those that other people created. You can only see other users' investigations if your administrator enables this ability.
To see the details of an investigation, tap the investigation.
To view the video in the investigation:
Tap See camera.
To go to a specific time period in the investigation, on the timeline bar, tap
to open the time picker or scroll the timeline to go to a specific time in the recording (see Using the playback timeline).
Create an investigation
When you create an investigation, the video is saved on the mobile server that you are connected to, not on your mobile device. To view the video on your device, you must connect to the server.
Find the camera that recorded the video, then tap the preview image to maximize it.
Tap
(Android) or 
(iOS) to switch to playback mode.Tap the Create investigation icon,
(Android) or (iOS).Specify the From and To times to define the period you want to add to the investigation.
Tap Create.
The investigations appear in the Investigation list in the mobile app. To export and download the investigation, you must go to the XProtect Web Client and connect it to the mobile server. See Prepare video export and download.
Listen to audio in an investigation
If you create an investigation from a camera with audio devices (microphone and speaker) attached, you can listen to incoming and outgoing recorded audio when you play the recording forward at normal speed (see Find and view video recordings).