Skip to main content

XProtect Management Client

View the current state of your hardware and troubleshoot if needed

Last Updated: 1 minute read
Version2026r1
LanguageEnglish

The System monitor dashboard answers questions like: Are all server services and cameras running? Are the CPU usage and available memory on the different servers sufficient so everything is recorded and available for viewing?

  1. If all tiles are green and without warning or error icons, all monitoring parameters and all servers and cameras represented by the tiles are fine and running.

    If one or more tiles have a warning or error icon or are completely yellow or red, select one of these tiles to troubleshoot.

  2. In the hardware list with monitoring parameters (bottom of the window), find the hardware that is not running. Place your mouse over the red cross sign next to the hardware to read what the problem is.

  3. Optionally, select Details to the right side of the hardware to see how long the problem has been there. Enable the collections of historical data to see the state of your hardware over time. For more information, see Collect historical data of hardware states.

  4. Find a way to fix the problem. For example, computer restart, server service restart, replacement of a faulty hardware piece or other.