License upgrade

  1. You now need to activate an upgraded license as follows:Generate a C2V File

  2. Open the Chrome/Edge browser.

  3. Go to http://localhost:1947.

  4. Click the Sentinel Keys option.

  5. From the Actions column, click C2V.

  6. Log into theBriefCam Portal at https://www.briefcam.com/support/ and open a ticket. You’ll attach the C2V file and request a V2C file with the 2024 M1 features.

    7. TheBriefCam Customer Success team will email you the requested V2C (vendor to client) file.

Apply the V2C File

1. Open the Chrome/Edge browser.

2. Go to http://localhost:1947

3. Click the Update/Attach option.

4. Click the Choose File button and select the V2C file that you received fromBriefCam.

5. Click the Apply File button.

Restart Services and clear the cache

  1. Launch the BriefCam Web Administrator Console and start the BriefCam services needed for each host.

  2. Restart the IIS services on the computer where the BriefCam Web Services are installed:

    • Open the Windows services, right-click World Wide Web Publishing Service, and click Restart.

    After restarting the IIS services, it might take a minute or two to get results when filtering objects for the first time after the restart.

  3. Clear the browser's cache.

  4. To ensure that all the new features work as expected, reprocess previously processed videos.

Non-administrator users

After upgrading, if you want non-administrator users to be able log into the Milestone system and see BriefCam:

1. Install BriefCam’s management client for the Milestone plug-in.

2. From the BriefCam server, open the MilestoneSSOProvider.exe.config file, which is located at: C:\Program Files\BriefCam\BriefCam Server\.

3. Delete the AllowedUserRole row or comment it out by adding <!-- to the beginning of the row and --> to the end of the row as showed in the example below:

<appSettings>

<add key="AuthenticatorAddress" value=http://localhost:8030/MilestoneSSO/ />

<add key="MilestoneAddress" value=http://localhost/ />

<!-- <add key="AllowedUserRole" value="BriefCam Users" /> -->

</appSettings>

4. Save the file.