Diagnostics report (explained)

The diagnostics report provides information about the environment the VMS is operating on. It consists of nine tabs: System, Hardware Information, Software, Services, IIS, Ports, Drivers, Test, and Firewall.

If you want to learn more about each tab, see Diagnostics report (properties).

You can use the report to:

• See the version of your operating system

• See the VMS-related services and their statuses

• See the ports in use

• See a list of all cameras that are added to your system

• Test your configuration against the Milestone-recommended settings

You can share the report with a Milestone Technical Support representative as part of the troubleshooting process.

The diagnostics report does not contain any log messages. To view the VMS installation and system logs, see Collect custom logs or Collect default logs.