Searching for cardholders explained
All active cardholders in the OnGuard system are imported to the integration. Active cardholders have one or more badge(s) with a status of “active.” Search for cardholders in the Cardholders menu of the XProtect Access instance. First Name, Last Name, Badge Numbers, and Cardholder ID are all included in the search. As characters are typed in the box, searching begins:
Visibility of cardholder information, such as name and badge numbers, comes from the OnGuard database.
Edit the PluginSettings.json configuration file to change the data available within each cardholder record, and change the order of data display. To learn more read: Cardholder search data fields are missing, or out of order