Issue: Adding Active Directory users to roles fails

It may not be possible to add a Windows Active Directory user to roles from a Management Client that runs on a different computer than the Management Server.

Cause

This can happen, if the Management Server does not have port 445 open for incoming traffic.

Solution

Open port 445 on the XProtect Management Server computer for inbound connections from any workstation running the XProtect Management Client application.

For more information, see Ports used by the system.