Reserve and release PTZ sessions

Depending on your surveillance system, you can reserve PTZ sessions.

Administrators with security permissions to run a reserved PTZ session can run the PTZ camera in this mode. This prevents other users from taking control over the camera. In a reserved PTZ session, the standard PTZ priority system is disregarded to avoid that users with a higher PTZ priority interrupt the session.

You can operate the camera in a reserved PTZ session both from XProtect Smart Client and the Management Client.

To reserve a PTZ session can be useful, if you need to make urgent updates or maintenance to a PTZ camera or its presets without being interrupted by other users.

Reserve a PTZ session

1. In the Site Navigation pane, select Devices and then select Cameras.
2. Select the relevant PTZ camera in the Overview pane.
3. Select the PTZ session in the Presets tab, and click Reserved.

You cannot start a reserved PTZ session if a user with a higher priority than yours controls the camera or if another user has already reserved the camera.

Release a PTZ session

The Release button allows you to release your current PTZ session so another user can control the camera. When you click Release, the PTZ session ends immediately and will be available for the first user to operate the camera.

Administrators assigned with the security permission Release PTZ session have the permissions to release other users' reserved PTZ session at any time. This can, for example, be useful in occasions where you need to maintain the PTZ camera or its presets, or if other users have accidentally blocked the camera in urgent situations.