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Zoomin Cookies Policy

This cookies policy "Policy" provides you with general information about cookies and similar technologies (collectively, "Tracking Technologies") as well as how and for what purposes Zoomin Software Ltd. and its affiliates ("Zoomin", "we", "us", or "our") use such Tracking Technologies on Zoomin’s platform (the "Platform").

Please take the time to read this Policy. If you have questions or comments, you are welcome to contact us at: support@zoominsoftware.com.

What Are 'Cookies'?

Cookies are small files with pieces of information, normally consisting of just letters and numbers, which websites place on your computer or mobile device when users visit them.

Software on the user's devices (for example, a web browser) can store cookies and send them back to the website the next time they visit, to make a specific function of the website work and to provide information about the user’s activities on the website.

How Are Cookies Used?

Cookies are used in numerous ways. For example, when analyzing traffic to a website or tracking users’ browsing behavior.

Cookies are widely used because they allow a website to recognize a user’s device. Cookies and other similar technologies help websites to remember the visitors and their activities, for example, if they are logged in or if they added a product to the online shopping cart.

What Are Session and Persistent Cookies?

"Session Cookies" are limited to the duration of your visit to the relevant website or application and are removed from your computer once you close your browser session.

"Persistent Cookies" will remain stored on your computer or device until deleted or until they reach their expiry date.

A user can delete previously set persistent cookies manually or configure the browser settings to delete cookies, as further described below.

What Are First-Party and Third-Party Cookies?

"First-party cookies" are set directly by the website that the user is visiting. For the purpose of this Policy, these are cookies that are set directly by the Platform.

"Third-party cookies" are set by a domain other than the one visited by the user. For the purpose of this Policy, these are cookies that are set by service providers of the Platform.

What Are Similar Technologies?

Similar Technologies are functions usually performed by a cookie that can be achieved by other means. This could include, for example, using certain characteristics to identify devices so that visits to a website can be analyzed.

Any technology that stores or accesses information on the user’s device is relevant for this purpose, and therefore it includes, for example, HTML5 local storage, Local Shared Objects and fingerprinting techniques.

Additionally, technologies like scripts, tracking pixels and plugins, wherever these are used – are also considered as similar technologies. For example, many companies conduct electronic marketing and incorporate a tracking pixel in email messages. The pixels record information including the time, location and operating system of the device used to read the email.

How Does Zoomin Use Tracking Technologies and for What Purposes?

We use both Session Cookies and Persistent Cookies as part of your experience on the Platform so that we can facilitate the use of the data’s features and tools, keep track of your preferences in addition to improving our service by creating better designs for you.

Some cookies are strictly essential for the operation of the Platform while other cookies help to improve our services and marketing activities. The same rule goes for all Tracking Technologies that we use.

We have created a detailed Tracking Technologies table page, which is attached as an Appendix A to this policy. The table will provide you with a clear and comprehensive image of the Tracking Technologies that we use.

When a Tracking Technology contains personal data, as indicated in Appendix A, then the Zoomin Privacy Policy applies as well.

Yes, however only with respect to the Tracking Technologies that are not strictly essential for the operation of the Platform, as further indicated in Appendix A.

If you do not agree to accept our Tracking Technologies that are not strictly essential for the operation of the Platform, we will make commercially reasonable efforts to provide you with the same level of services.

Can I Manage My Tracking Technologies Preferences?

Every browser allows you to manage your Tracking Technologies preferences, usually found in the "Help" or "Settings" sections of the web browser.

Here are some links to some commonly used web browsers: (a) Google Chrome; (b) Microsoft Edge; (c) Mozilla Firefox; (d) Microsoft Internet Explorer; (e) Opera; (f) Apple Safari.

In addition, you can turn off certain third party targeting or advertising cookies by visiting the following link: Network Advertising Initiative.

To find out more about cookies, including how to see what cookies have been set, you can visit the following websites: www.aboutcookies.org and www.allaboutcookies.org.

Some web browsers offer a "Do Not Track" ("DNT") signal. A DNT signal is an HTTP header field indicating your preference for tracking your activities on our services or through cross-site user tracking. The Platform and services do not respond to DNT signals.

Will Zoomin Change This Policy?

We update this Policy whenever and wherever necessary. We encourage you to periodically review this Policy to stay informed about our use of cookies, the information we collect via cookies, and any updates in relation thereto. Every time we substantially change this Policy, we either send you an email about it or post a notice on the Platform. Where required under applicable laws, we will obtain your consent once again before any change of this Policy.

Appendix A: Tracking Technologies Table

Strictly Essential Cookies

These cookies are strictly essential for enabling your movement around the Platform and for providing access to features such as your profile and other secure areas of the Platform. This category of cookies cannot be disabled. We do not need to obtain your consent in order to use these Tracking Technologies. These Tracking Technologies can be used for security and integrity reasons - for example to detect violation of our policies and for support or security features.

NamePurpose & Expiration DateFirst/Third Party Cookie
_SESSIONThe main Zoomin cookie for both logged in and anonymous users, that enables Zoomin to save user state, such as session id, selected facets, selected language, etc.
Expiration: Permanent (400 days).
Type: Persistent Cookies.
First Party Cookie.
ZD__userAuthenticatedUsed for authentication process within the Zoomin Portal & Platforms and for improving the end-user experience on the Platform.
Expiration: Resets on every end-user's visit.
Type: Session Cookies.
First Party Cookie.
ZD__userSelectedLanguageUsed for identifying the selected portal browser in case the portal supports several languages and translations.
Expiration: 1 year.
Type: Persistent Cookies.
First Party Cookie.
ZD__banner-slide-home
ZD__banner-slide
Used for identifying the end-user preferences with pop-ups walkthroughs on the Platform, and if those should not appear again.
Expiration: 10 years.
Type: Persistent Cookies.
First Party Cookie.

Analytics Cookies

Analytics cookies collect information about how visitors use the Platform. Our service providers can transfer relevant information to third parties where required by law or where such third parties process such information on their behalf. These cookies collect aggregate information that does not identify a specific user personally. These cookies are used to improve how a website or application works, analyze use patterns of the website or application, and assist the provider to maintain and improve its services.

NamePurpose & Expiration DateFirst/Third Party Cookie
zdgtm_sessionThe main Zoomin analytics cookie, that enables us to provide insights about Zoomin Portal & Platform usage.
Expiration: Resets on every end-user's visit.
Type: Session Cookies.
Opt-Out: Zoomin opt out link
First Party Cookie.
Zdgtm_disableUsed for identifying if the end-user opt out himself from being tracked by Zoomin Analytics. That cookie exists mostly if the end-user is opt-out.
Expiration: 10 years.
Type: Persistent Cookies.
Opt-Out: Zoomin opt out link
First Party Cookie.
_gaUsed to distinguish users.
Expiration: Permanent.
Type: Persistent Cookies.
Opt-Out: Google opt out link
Third Party Cookie (Google Analytics).
_gidUsed to distinguish users.
Expiration: Permanent.
Type: Persistent Cookies.
Opt-Out: Google opt out link
Third Party Cookie (Google Analytics).
_gatUsed to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_{property-id}.
Expiration: Permanent.
Type: Persistent Cookies.
Opt-Out: Google opt out link
Third Party Cookie (Google Analytics).

Functionality Cookies

Functionality cookies are cookies that help enhance a website's performance and functionality. They allow websites to remember the user’s site preferences and choices they make on the site, for example region and language. This allows the website to provide personalized features. They are anonymous and don’t track browsing activity across other websites.

NamePurpose & Expiration DateFirst/Third Party Cookie
ZD_darkModeUsed to determine if the end-user asked that the documentation portal be viewed in dark or light mode.
Expiration: Permanent (100 years).
Type: Persistent Cookies.
First Party Cookie.
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