Integration version downgrades

Here is the process required to uninstall the 4.3 version of the plugin.

  1. Go to the Programs and Features menu on the Milestone server. Uninstall the Milestone OnGuard XProtect Access program.

  2. Go to the Program and Features menu on the OnGuard server. Uninstall the Milestone OnGuard XProtect Access component
  3. Download the old version of the integration.
  4. On the OnGuard server: re-install the OnGuard XProtect Access Service.
  5. On the Milestone server: re-install the OnGuard XProtect Access MipPlugin.
  6. Open the XProtect Management Client. Reconfigure any connection properties in the General Settings tab of the XProtect Access instance as needed. Save the settings. Refresh the configuration of the XProtect Access instance.