Access request notifications

Access request notifications are pop-up notifications which appear in front of all other desktop applications for all users logged into the Smart Client with access to view XProtect Access features and devices. These notifications can be customized in the Access Request Notifications menu. The XProtect Access integration includes a built-in access request notification.

1. Go to the Access Request Notification menu.

2. Click the Add Access Request Notification button.

3. Name the new notification.

4. Associate cameras, speakers, microphones, and sounds.

5. Click the Add Command button and open the Command list to select which commands appear on the notification.

Open the Commands list and choose a type of command, the action the command will perform, and the hardware device to command. If the command should interact with a hardware device that is not related to the device which triggered the access request notification, choose Other and select from the list of all devices.

When the notification pops up on the desktop a sound will play if you choose to include a sound alert. The built-in access request notification does not include a sound alert.

Access request notifications can be used to trigger pop up notifications from within the Milestone rules system, and the notifications do not need to be connected to access control hardware devices.