Milestone Product Lifecycle

The support for Milestone products is defined through the Milestone Product Lifecycle process. 

Generally, Milestone releases new versions of our XProtect software products three times a year, where previous released versions change their status from General Availability to Limited Availability three months after a similar or substituting product has been released. In special cases where a newer version has not been released, Limited Availability will start one year from the General Availability date.  

Milestone guarantees a minimal availability period of four years for all its VMS products, in which the product becomes Discontinued after three years from its General Availability date and Terminated after four years. 

You can find the availability details, including available for new purchase, support, hotfixes, and more. for the products and versions at different product lifecycle stages here: Lifecycle for XProtect - retiring versions and Lifecycle for XProtect – retiring products 

Find a complete list of Terminated products here: Terminated Products