Register remote servers

A remote server is any server that does not run on Node 1 or Node 2. The remote servers connect to the node that that runs the Management Server service, Event Server service, and Log Server service through the virtual IP.

You must register all remote servers with the virtual IP address of the failover cluster.

If you have not registered the remote servers with the virtual IP address of the failover cluster, the communication with the running management server will fail if failover occurs.

Change the address of the Management Server on the following system components:

• Recording Server service

• Mobile Server service

• DLNA Server service

• Milestone Open Network Bridge

• API Gateway

Use the virtual IP address of the management server when logging in from the following clients:

• XProtect Management Client

• XProtect Smart Client

• XProtect Mobile client

• XProtect Web Client

Change the management server address on the recording server

1. On the recording server computer, right-click the server manager tray icon and select Server Configurator.

2. In Server Configurator, select Registering servers.
3. Specify the virtual IP address of the failover cluster and the selected protocol (HTTPS or HTTPS), and select Register.

If the change is successful, a confirmation window appears.

Change the management server address on the mobile server

1. On the mobile server computer, right-click the Mobile Server Manager tray icon and select Management server address.
2. Specify the virtual IP address of the failover cluster and the selected protocol (HTTPS or HTTPS), and select OK.

The Mobile Server service restarts and the tray icon turns green.

Change the management server address on the DLNA server

1. On the DLNA Server computer, right-click the XProtect DLNA Server Manager tray icon, and select Management server address.
2. Specify the virtual IP address of the failover cluster and the selected protocol (HTTPS or HTTPS), and select OK.

The XProtect DLNA Server service restarts and the tray icon turns green.

Change the management server address for Milestone Open Network Bridge

1. On the computer that runs Milestone Open Network Bridge, right-click the Milestone ONVIF Bridge tray icon, and select Configuration.
2. On the Surveillance Server Credentials page, in the Management server field, specify the virtual IP address of the failover cluster and the selected protocol (HTTPS or HTTPS), and select OK.

If the change is successful, a confirmation window appears.