Change the identity of an IIS application pool for XProtect
To change the identity of an IIS application pool:
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Open the Start menu, and enter inetmgrc to open Internet Information Services (IIS) Manager.
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On the Connections pane, double-click your server to expand the list menu, then select Application Pools.
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Right-click an application pool that starts with VideoOS and select Advanced settings...
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Under Process Model, change the Identity with the selected Windows account.
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Repeat steps 3-4 for all VideoOS application pools.
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Start all VideoOS application pools.