Upgrading XProtect Smart Client

In most cases, the process of upgrading XProtect Smart Client is similar to how you initially installed the software and user assistance.

For exceptions and explanations, see the following information:

Message: New version available

When you log in and a message informs you that a new version of the XProtect Smart Client is available, your system administrator has updated the XProtect VMS system. Download and install the new version to ensure you have access to the new features and functions.

Suggested installation path in the installer

When you upgrade, use the suggested installation path in the installer to keep your user settings. If you want to use another path, you have to remove the current installation of XProtect Smart Client and then install the newer version.

Upgrading to a newer XProtect Smart Client version than the XProtect VMS version

You can install a version of XProtect Smart Client that is newer than the version of the XProtect VMS system, but the features and functions available to you will match those available on the XProtect VMS system. See Verify the current version of XProtect Smart Client and contact your supervisor or system administrator for advice.