Configure mobile server details on MDM platform (administrators)

To distribute and manage the XProtect Mobile client to mobile devices from an MDM platform, you need to add the server details. For more information about the configuration, check the documentation about your MDM software.

If you haven't typed in any of the mandatory server details or have provided incorrect details, the mobile server won't be added to the XProtect Mobile app.

For Android users

You can specify the server details in the user interface of your MDM platform. You have the option to upload a managed configuration file with the server details.

Server details:

  • Server name - (Mandatory) Type in the server name
  • Server address - (Mandatory) Type in the server address
  • Server port - (Mandatory) Type in the server port number
  • Connection protocol type - Enable when you use an HTTPS connection. Disable when you use an HTTP connection. By default, the HTTPS connection is enabled

To upload the file to your MDM platform:

  1. At the back of this manual, in Appendix A, find the managed configuration template for Android devices. Copy the content.

  2. Open a text editor of your choice and paste the content.

  3. Specify the server details in the android:description fields.

  4. Save the file as .XML.

  5. Open your MDM platform and upload the managed configuration file.

For iOS users

To manage iOS devices from an MDM platform, you need to specify the connection details in the managed configuration file.

  1. At the back of this manual, in Appendix B, find the managed configuration template for iOS devices. Copy the content.

  2. Open a text editor of your choice and paste the content.

  3. Specify the server details:

    • versionConfig - (Mandatory) Type in the default version of the app configuration 1.0.0

    • serverNameConfig - (Mandatory) Type in the server name

    • serverAddressConfig - (Mandatory) Type in the server address

    • serverPortConfig - (Mandatory) Type in the server port number

    • serverConnectionProtocolTypeConfig - The default connection type is HTTPS, to use a non-secure connection, type in HTTP

  4. Save the file as .XML.

  5. Open your MDM platform and upload the managed configuration file.