View or create an investigation

If you are using investigations in XProtect Web Client, you can use XProtect Mobile to view and create investigations. You can preview video from investigations, but you cannot download it to your mobile device.

View ongoing and completed investigations

How you access investigations depends on the operating system of your mobile device.

You can quickly refresh the list of investigations by swiping down from the top. You need to be at the top of the list. Otherwise, you will scroll instead.

  1. To go to investigations:
    • Android - Tap Investigations.
    • iOS - On the Navigation pane, tap .
  2. Optional: On the Investigations screen, you can filter investigations:
    • My investigations - View your investigations.
    • All investigations - View your investigations and those that other people created. Your administrator must enable you to do this.
  3. To see the details of an investigation, tap the investigation.
  4. To view the video in the investigation:
    • Tap See camera.
  5. To go to a specific time period in the investigation, on the timeline bar, tap to open the time picker or scroll the timeline to go to a specific time in the recording (see Using the playback timeline (explained)).

Create an investigation

When you create an investigation, the video is saved on the mobile server that you are connected to, not on your mobile device. To view the video on your device, you must connect to the server.

  1. Find the camera that recorded the video, then tap the preview image to maximize it.
  2. Tap (Android) or (iOS), then:
    • Android - Tap .
    • iOS - Tap .
  3. Specify the time to define the period to investigate.
  4. Tap Create.

Listen to audio in an investigation

If you create an investigation from a camera with audio devices (microphone and speaker) attached, you can listen to incoming and outgoing recorded audio when you play the recording forward at normal speed (see Find and view video recordings).