Smart Map in XProtect Mobile client (usage)

Smart Map (explained)

You can now view and access devices (for example, cameras) of your VMS at multiple locations worldwide through your mobile device. This feature is only available in certain XProtect VMS products. See the complete feature list, which is available on the product overview page on the Milestone website (https://www.milestonesys.com/products/software/xprotect-comparison/).

In the XProtect Mobile app, the Smart Map functionality uses a geographic information system to visualize your surveillance system's devices (for example, cameras) in geographically accurate, real-world imagery. This functionality uses Milestone Map Service as geographic background.

Milestone Map Service is an online service with which you can connect to a tile server of Milestone Systems. This tile server uses a free map service. For more information, contact your system administrator.

Navigate to Smart Map

Connect to a mobile server.
On the Views tab, tap (Android) or (iOS) on the top bar. The Smart Map screen opens.
To close the screen, tap (Android) or Close (iOS).

Cameras on Smart Map (explained)

On the smart map, you can view all cameras of your VMS in one big picture. When cameras are placed close to each other, on zoom-out, they are grouped in clusters and displayed visually as circular icons. Each cluster shows:

The number of devices (for example, cameras) inside the cluster (Android and iOS)
The type of devices (for example, cameras) inside the cluster (Android).

Each camera icon points in the direction as the actual camera points.

Zoom in or zoom out

You can zoom out of the smart map to see your camera locations in multiple cities, regions, countries, and continents, and you can zoom in to quickly go to each location and view live video from the different cameras.

There are different ways of zooming in or out:

Android and iOS - Double-tap anywhere on the screen except the navigation bar to zoom in. Tap and drag two fingers to move around the screen. Pinch with two fingers to adjust the zoom level.
iOS - If there is a cluster on the smart map, double-tap anywhere close to the cluster. The map zooms to a level where all the cameras within the cluster are visible as individual camera icons.
Android - If there is a cluster on the smart map, tap its icon. The map zooms to a level where all the cameras within the cluster are visible as individual camera icons.
Android - At the bottom of the Smart Map screen, tap the plus sign to zoom in or the minus sign to zoom out.

Location on Smart Map

To fully use this app functionality, you must turn on your device's location setting and allow the app to access your device’s precise location.

Before you start interacting with the smart map, the location marker shows your current location in the center of the Smart Map screen, even if there are no cameras nearby. On maximum zoom in, the circle around the blue dot shows the accuracy of the smart map for your current location. The accuracy diameter is set to 200 meters.

On the smart map toolbar, you can find the location button in the lower-right corner (Android) or the upper-right corner (iOS). Depending on whether the location setting and location permissions are enabled, the location button may have the following states:

Location button	State	What does the state indicate?
(Android) (iOS)	Inactive	The location feature is not available on the smart map. You have not turned on your device's location setting or you haven't allowed the app to access your device's precise location.
(Android) (iOS)	Active	The location feature is available on the smart map, but your current location marker is not in the center of the screen. You may have started scrolling the smart map. To re-center, tap the location button.
(Android) (iOS)	Active	The location feature is available on the smart map, and your current location marker is in the center of the screen. If there are cameras close to your location, you can find and view video from these cameras.

Location button

State

What does the state indicate?

(Android)

(iOS)

Inactive

The location feature is not available on the smart map. You have not turned on your device's location setting or you haven't allowed the app to access your device's precise location.

(Android)

(iOS)

Active

The location feature is available on the smart map, but your current location marker is not in the center of the screen. You may have started scrolling the smart map. To re-center, tap the location button.

(Android)

(iOS)

Active

The location feature is available on the smart map, and your current location marker is in the center of the screen. If there are cameras close to your location, you can find and view video from these cameras.

Field of view of the cameras on Smart Map (Android)

On the smart map, you can see the width and depth of the camera field of view. The field of view of the camera icon reflects the field of view of the actual camera and shows the area covered by this particular camera.

Your system administrator enters the values for the width and depth of the camera field of view in XProtect Management Client. Once the values are saved, the camera field of view automatically shows up the next time you open the smart map in XProtect Mobile client. For more information, ask your system administrator or see the section about configuring smart maps in the administrator manual for your XProtect VMS.

If you are zoomed out on the smart map, you may have to zoom in until the camera field of view is displayed.

Alarms on Smart Map

On the smart map, you can see the new alarms associated with the cameras and view the alarms' details. This feature is only available in certain XProtect VMS products. See the complete feature list, which is available on the product overview page on the Milestone website (https://www.milestonesys.com/products/software/xprotect-comparison/).

On the smart map, you can see new alarms triggered after you have opened Smart Map visualized with pulsating red circles around the source cameras. Tap the source camera to view live video from this camera and to see the alarm details. You can also tap View all alarms to open the All alarms list. If the alarm is associated with a source camera that is in a cluster, then tap the cluster to zoom in until you see that particular camera. While you are on the smart map, the update of the alarms state happens automatically once it's been changed by any of your co-workers. On the Alarms details screen, tap (Android) or (iOS) to go to Smart Map and see the location of the source camera.

View live video from one camera on Smart Map

On the smart map, go to the location of the camera you want to view live video from. If, on zoom-out, the camera is in a cluster, zoom in until you see the individual camera icon.
Tap the camera icon. A preview with the live video and the camera name inside pops up.
Tap the preview popup. The camera view opens, and you can continue viewing the live video feed on the screen.
To return to the Smart Map screen, tap (Android) or (iOS).

View live video from all cameras in a cluster on Smart Map

On the smart map, zoom in to the maximum zoom level and locate the cluster of cameras you want to view live video from.
Tap the circular cluster icon to view the live video feed from all cameras on the All cameras in the cluster screen.
To close this screen and return to the Smart Map screen, tap (Android) or Close (iOS).

View live video from all cameras visible on Smart Map

On the smart map, go to the location of the cameras you want to view live video from.
On the smart map toolbar, tap (Android) or (iOS) to open a grid view with all cameras in the area that is visible on the smart map. The live video feed from all cameras starts playing on the screen.
To return to the Smart Map screen, tap (Android) or Close (iOS).