Using biometrics or device credentials to secure the app (explained)

The XProtect Mobile client supports using biometrics or device credentials for identity verification.

To easily and securely verify your identity before you open the app (Android and iOS) or before you edit or delete a mobile server (Android), you can use:

  • Biometric authentication - Using your fingerprint or facial recognition
  • Your device credentials - PIN, passcode, or other unlock pattern.

You can enable or disable the feature anytime from the app settings.

To use the feature in the app, you must enable the setting on your mobile device.

Steps to enable the feature for the XProtect Mobile app

In the app, on the Settings screen:

  1. Under the General settings, go to the Enable use of biometrics or your device credentials for this app setting.
  2. Enable the setting. By default, the setting is disabled.