Upgrade (explained)

When you upgrade, all components currently installed on the computer are upgraded. It is not possible to remove installed components during an upgrade. If you want to remove installed components, use Windows’ Add and remove programs functionality before or after an upgrade. During the upgrade, all components, except the management server database, are automatically removed and replaced. This includes the drivers of your device pack.

Backward compatibility with recording servers from XProtect versions earlier than the current version is limited. You can still access recordings on such older recording servers, but to change their configuration, they must be of the same version as this current one. Milestone recommends that you upgrade all recording servers in your system.

When you upgrade including your recording servers, you are asked if you want to update or keep your video device drivers. If you choose to update, it might take a few minutes for your hardware devices to make connect to the new video device drivers after restart of your system. This is due to several internal checks on the newly installed drivers.