Update your hardware data

To make sure that your hardware device and the system are using the same firmware version, you need to manually update the hardware data for the hardware device in the Management Client. Milestone recommends that you update the hardware data after every firmware update to your hardware device.

To get the latest hardware data:

  1. In the Site Navigation pane, select Recording Servers.

  2. Expand the required recording server, then select the hardware that you want to get the latest information for.

  3. In the Properties pane on the Info tab, click the Update button in the Hardware data last updated field.

  4. The wizard checks if the system is running the latest firmware for the hardware.

    Select Confirm to update the information in the Management Client. When the update is complete, The current firmware version for the hardware device that is detected by the system appears in the Firmware version field on the Info tab.