Restricting access to videos

You can restrict access to selected live video and audio streams as well as recorded video and audio sequences to prevent unauthorized operators from viewing sensitive material.

Video restrictions (explained)

With the video restrictions functionality, you can limit access to video sequences (video, audio and device metadata) to only operators that are authorized to view restricted videos.

Live streams and recorded videos can both be restricted, and restrictions can be removed by operators authorized to do so when general access to the video material needs to be restored.

Restricted material can still be deleted and if you also want to prevent automatic or manual deletion of the restricted videos, you must apply evidence locks to the sequences as well.

Depending on your user rights, you may be able to create, view, edit, and remove video restrictions.

Video restrictions and different sites

Video restrictions can be created on any cameras you can access, including cameras located on different sites.

If you have selected multiple cameras located on different sites and then create a video restriction on the selection, multiple restrictions will be created for the selected cameras, usually one per site for playback restrictions and multiple restrictions per site for live restrictions. The actual number of live restrictions will depend on the number of associated devices.

This means applying a restriction on multiple cameras on multiple sites will result in more than one restriction being created and displayed in the Video restrictions list. Each restriction displayed in the Video Restrictions list can be edited, maintained, and removed as a separate restriction.

You cannot create live and playback restrictions at the same time. Instead you must create one restriction type first and then the other.

The created restrictions are not linked and each restriction can be edited, maintained and removed separately.

Video restrictions and Evidence locks

Video restrictions and evidence locks both prevent actions from being performed on video material by unauthorized users but there are significant differences.

Video restrictions prevent video or audio sequences from being viewed by unauthorized operators while evidence locks prevent video or audio sequences from being manually or automatically deleted.

When you create an evidence lock, you can also create a video restriction on the same video sequence as you are applying an evidence lock on by selecting the Create playback video restriction check box.

However, when you create a video restriction, you cannot also create an evidence lock at the same time. Instead. you must manually create the evidence lock on the same video sequence you created a video restriction on.

Once created, evidence locks and video restrictions must be edited, maintained and removed individually. There is no connection between a video sequence that has been restricted and any evidence locks applied to the same video sequence.

Create restrictions on live or recorded video

You can create restrictions on a live stream or recorded footage to prevent the content from being viewed by unauthorized operators. When creating a live restriction, all cameras in the current view will be selected to be included in the restriction by default. You can remove any cameras you do not want to include during restriction creation process but not after the live restriction has been created.

If you are creating a video restriction on recorded footage (playback restriction), you can remove the cameras from the playback restriction by editing the restriction.

When creating live restrictions for multiple cameras, one live restriction will be created per camera. When you create playback restriction for multiple cameras, only one restriction will be created, covering all the selected cameras.

For live video restrictions, the Headline field will contain the camera name and be disabled for user input. The Description and Interval end fields will also be empty and disabled for user input. As long as the live restriction is in effect, recorded footage of the live stream is also covered by the live restriction for the defined time interval. In effect, creating a live video restriction also creates a playback restriction on the same video sequence. When the live restriction is removed, you can select to maintain the playback restriction or you can remove the playback restriction as well.

If you want the playback restricted video to also be evidence locked, you must manually create an evidence lock on the video sequence.

Creating new restrictions on cameras that already contain restrictions

Since restrictions can be applied to individual cameras, cameras in the current view, and in camera groups, it is quite possible that new restrictions might be created on cameras that already contain restrictions.

Live restrictions

If a new live restriction is created on a camera that already contains a live restriction, the start time of the existing live restriction will be updated if the start time of the new live restriction is earlier than the start time of the existing live restriction.

If the start time of the new live restriction is the same or later than the start time of the existing live restriction, then the start time of the existing live restriction will not be changed.

Playback restrictions

Creating a new playback restriction on a camera that already contains a playback restriction will result in two playback restrictions for the same camera.

The scenarios described above only apply to creating new restrictions on cameras that already contain restrictions. You can always edit existing restrictions to change interval times as well as add or remove cameras.

View restricted video

Operators assigned permissions to view restricted video or audio, can view the material normally. When displayed, the footage will contain a warning that the material is currently restricted.

Operators not assigned permissions to view restricted video or audio will not be able to view the footage and the camera containing the material will be marked as restricted in the user interface.

Restricted videos can be viewed in the Live or Playback mode by opening the camera view directly and playing the video material.

You can also open a camera view from the Video restrictions list if you are assigned sufficient user permissions to access the list.

View a restricted video from the Video restrictions list.

  1. In Live or Playback mode, click Video restrictions > View to open the Video restrictions list dialog.
  2. In the Video restrictions list, use the filters and search field to locate the restrictions you want to view.
  3. Select the restrictions you want to view and click View.
    Some restrictions may contain multiple cameras and you can only view 100 cameras at the same time.

Edit video restrictions

You can edit existing video restrictions, depending on your user rights, for example changing the restriction start and end times, adding additional cameras, and updating the restriction heading and description.

You can only edit the restriction settings for the restricted video. Any evidence lock settings created on the restricted video must be edited separately.

You can only edit or remove restrictions on cameras located on the site you are currently logged on to.

Remove video restrictions

When a restriction is removed, the underlying video material (live and recorded) becomes available again for viewing by operators as usual.

You can only edit or remove restrictions on cameras located on the site you are currently logged on to.

Removing a restriction will not change the status of any applied evidence locks on the same video sequence. If a video sequence has been locked, the evidence lock on the video must still be deleted if the video is to be deleted.

Removing playback restrictions

You cannot remove multiple playback restrictions at the same time. You must select and remove one playback restriction at a time.

Removing a live restriction

You can select and remove multiple live restrictions, but you cannot mix restriction types – that is select both playback and live restrictions for removal at the same time.

When a restriction on a live stream is removed, the recorded footage of the same video sequence can be restricted by default. An operator can choose not to keep restrictions on the recorded footage when removing restrictions on the live video stream.

During the creation process of a playback restriction of a restricted live stream, you will not be able to add additional or remove existing cameras. You can however, edit the playback restriction after the restriction has been created and then remove or add additional cameras.

Exporting restricted videos

Only operators that have been assigned viewing rights to restricted footage can access the material and export the footage.

The Video restrictions list

The Video restrictions list displays all existing video restrictions on camera devices across all sites, with live restrictions displayed at the top of the list and then restrictions on recorded footage (playback restrictions).

Only operators assigned permissions to see and manage restrictions can open the Video restrictions list.

You can select one or more restrictions to edit the restriction settings or remove the restrictions but you can only edit or remove restrictions on cameras located on the site you are currently logged on to.

Some actions will not be possible if different restriction types (Live and Playback) have been selected, for example it is not possible to view restriction settings if the selection consists of different restriction types.

Hidden or undisplayed live restrictions

If a video restriction only exists on a non-camera device, (for example on a camera microphone or on camera speakers), the live restriction will exist but will not be displayed in the Video restrictions list because the Video restrictions list only displays existing video restrictions on camera devices.

When a live restriction is applied on a camera, all devices are included in the restriction. When the live restriction is removed, the restriction will be removed for all devices of the hardware (microphones, cameras, speakers, and metadata) but if the live restriction removal is only partially successful, some devices may still contain restrictions. If these devices are microphones or speakers, and/or is metadata, the remaining restriction will not be displayed in the Video restrictions list but the camera itself will still be restricted.

You can force the hidden live restriction to be displayed in the Video restrictions list by creating a new restriction on the camera containing the hidden live restriction. This will update the existing live restriction and display it in the list so it is no longer hidden.

Searching and filtering the list

If there are many restrictions in the list, you can apply filters to the list to reduce the number or restrictions.

You can also locate specific restrictions by using the Search field. The Search field will filter the list by applying the search criteria to all restriction headlines and descriptions.

Search the restriction list by entering a part of the restriction headline or description in the Search field.

Filter

Apply one or more filters to narrow and reduce the number of restrictions displayed in the list. The defined filters are cumulative. The filtered list can also be searched if necessary.

Video restrictions list settings

Name

Description

Headline

The title of the restriction.

When filtering the Video restrictions list, the contents of the Headline and Description fields are included in the search filter.

Only available for playback restrictions when editing.

Description

A longer, more detailed description of the restriction.

When filtering the Video restrictions list, the contents of the Headline and Description fields are included in the search filter.

Only available for playback restrictions when editing.

Interval start

Adjust the start date and time for the video sequences you want to restrict

Interval end

Adjust the end date and time for the video sequences you want to restrict.

Add camera

Click to select more cameras to add to the restriction.

Only available for playback restrictions when editing.

Remove all

Click to remove all cameras from the restriction.

Only available for playback restrictions when editing.

Video restriction status messages

Message

Description and result

Scenarios and solution

Restriction created / removed / updated successfully

All went well.

Result:

The video restriction is created, updated, or removed.

Restriction created / removed / updated successfully

If the creation, update or removal of a video restriction was not entirely successful, a message is displayed, and the progress bar is yellow.

Click Details to see what went wrong.

Result:

The video restriction is created, updated, or removed but without including some of the selected cameras and/or their related devices. Some devices may still contain restrictions.

Scenario: Some of the recording servers with devices included in the video restriction are offline.

Solution: Wait for the recording server to come online.

Scenario: Your system administrator has changed your video restrictions user rights after you logged into XProtect Smart Client.

Solution: Contact your system administrator.

 

Restriction created / removed / updated successfully

If the creation, update, or removal of a video restriction is not successful, a message is displayed, and the progress bar is red.

Click Details to see what went wrong.

Result:

The video restriction is not created, updated, or removed.

Scenario: All the recording servers with devices included in the video restriction are offline.

Solution: Wait for the recording servers to come online.

Scenario: The management server is offline.

Solution: Wait for the management server to come online.