License upgrades

To upgrade your Milestone product, you must have, or have had in the past, a valid Milestone Care Plus subscription. You can upgrade to a Milestone product that was released on or before the expiration date of your Milestone Care Plus subscription.

When you purchase a Milestone product, you receive a software license code (SLC) that is registered at point-of-purchase or through Milestone Customer Dashboard. When you upgrade a license, Milestone Customer Dashboard registers a new SLC and transfers all the installation and customer information to the new SLC.

After you upgrade a license, Milestone Customer Dashboard provides you with an upgraded software license (.lic) file, see

Use the upgraded software license (.lic) file to upgrade your XProtect VMS installation with the new product version and SLC. See the XProtect VMS Administrator manual.

Once you have upgraded your VMS product, you must activate the license, see Activating licenses.