Browsing Milestone Customer Dashboard

You can browse Milestone Customer Dashboard using the main menu on the left-hand side of the interface.

The main menu of Milestone Customer Dashboard.

Menu items

Description

Milestone logo

Return to the Milestone Customer Dashboard main page.

Licenses

See a list of licenses associated with your account, as well as options related to license management.

Customers

See a list of customers that you have created, including the number of licenses and servers associated with each customer.

License groups

Create, edit, or delete license groups or search for a specific license group. License groups are used for receiving error notifications from groups of systems. See License groups.

Test licenses

Manage test licenses, which are used for demonstration and training purposes of XProtect VMS installations. See Test licenses .

Errors

Keep track of technical incidents in your customers’ installations.

Monitor mode

See the status messages of any of the systems that you monitor for your customers.

Server status

See if a server is monitored by Milestone Customer Dashboard, and the current error state of the server. You can search for and filter for servers and error states, and you can also create PDF reports about servers that you select.

Notification manager

Manage customizable emails that report the errors of a given server and the status of the Milestone Care™ coverage of your licenses. See Notification manager .