Manage notifications

You can view the notification profiles that you created in Milestone Customer Dashboard on the Notification manager page. Select the information icon to find out more about each grid entry and how they apply to different notification types. Select a column heading to sort it in ascending or descending order.

Use the Search field to search for notification profiles by

• Recipient

• Email address

• License group

Select the Filter list to display notification profiles according to Status (Active, Pending, or No recipient).

Select a notification profile to view additional information about it in the preview panel, such as its specific sending frequency or why a notification has a No recipient status.

Profiles with a No recipient status are profiles where recipients have unsubscribed, did not subscribe, or are no longer valid contacts. Although notifications are not being sent for this profile, the profile information is retained for reference, and you can reactivate the notification by updating it with a valid recipient.

Double-click a notification profile or select Edit in the preview panel to open the edit window.

Here in the edit window, you can Delete or modify the notification profile, and, for example, update the recipient information, change the frequency, or select a different license group. The Save button becomes active after you make changes to the notification profile.